1) Management must authorize all returns. Contact us for an authorization number before shipping back any merchandise.
2) Returns are permitted within 7 days from the date of purchase (we do not accept returns or exchanges on items that can constitute a health risk). All Shipping, Handling and Insurance charges are not refundable under any circumstances for any reason. We reserve the right to charge a minimum 15% re-stocking fee on all returns.
a) All returned merchandise must be in its original mint and clean condition. Returns on damaged or scratched merchandise will not be accepted.
b) To ensure the safety and health of our customers we do not accept returns or exchanges on items that can constitute a health risk or any item that comes into contact with ANY bodily fluid. Once these items leave our warehouse, we consider them to be used and non-resalable.
c) All returns must be authorized by us, contact us for an authorization number and instructions prior to shipping any goods back. With your return, enclose the original receipt or a copy of it. Also include a brief letter of explanation of why the merchandise is being returned and state your request for either a refund or an exchange. Include the authorization number on the letter, and on the outside of the shipping box (on the shipping label).
3) Some of the images are for illustration only, and may not represent the product described.
4) We are not responsible for typographical errors.